Browsing / Access delays

Customers are experiences delays in reaching some parts of the Internet.

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11:04am Sites giving problems are those we would normally access through Telehouse North in London, we have therefore closed down transit and peering at THN which is forcing traffic to take alternative routes through differant transit partners. this has impoved things to some sites however some others remain problematic. The issues causing these delays are located outside of our network and thus outside of our control, we are waiting on updates as to when these problems will be corrected, we will then enable once more peering and transit at THN. Apologies to those customers affected by this issue.

C2 21CN ADSL

5pm - We're experiencing some issues with our 21CN connections failing to reconnect after a reboot, BT are investigating, if your connection is 21CN please do not do a manual reboot until the problem is resolved. Thanks.


8:37pm - Problems appear to be resolved, most of the disconnected sessions have come back online - incident should be considered closed, we will however continue to monitor for a while.