Monitoring systems

A firewall that sits in front of our primary monitoring system is currently experiencing some troubles.  This has caused that system to raise false down alerts. Due to the number and frequency of the down alerts we have decided to disable the primary monitoring system until a solution can be put in place, the alerts have been causing considerable confusion. Key infrastructure is also monitored via a second system, this system however does not raise customer facing alerts and is generally used to gain confirmation of the primary system during outages so our core continues to be monitored.

Engineers are working to restore the primary system to operation as soon as possible.

Best Regards
Atlas Technical