Wednesday, March 19, 2014

Access router in London HEX6&7


07:00 - We've lost contact with one of our routers in Harbour Exchange 6&7, while all other equipment is operational any directly connected services to this router will currently be down.  A power cycle through remote hands has been requested.

08:30 - I've put in some additional VLANs to enable some additional routing. Most clients should now be seeing connectivity.

09:05 - Telecity engineers have rebooted the affected router, the workarounds will stay in place for the remainder of the day or will be engineered further into an additional fallback option later on.  In the meantime routing will be sub-optimal.