General Service Issues

4:00AM - Customers may be experiencing some general connectivity issues ranging from some Internet hosts being unavailable through to DSL lines not reconnecting after a reboot.

There appears to be a service outage in London which is affecting some of our suppliers, this outage is affecting multiple providers.

If you are experiencing any issues please do not reboot your router at this stage.

More information will be posted as it becomes available

5:40AM - Most of the affected circuits came back up approx 15 mins ago, work is continuing to restore the remainder as soon as possible.

6:50AM - The remaining circuits have now re-established - all connectivity has returned to normal.