Tuesday, December 21, 2010
DSL issues in London
Some C2 customers in the London area may currently be experiencing DSL issues due to an incident at the West End BT exchange. BT engineers are trying to restore services after a flood prompted a fire in the exchange. BT expect to have services restored shortly.
Thursday, December 02, 2010
Scheduled maintenance 6th December 10:00 and 16:00
Hi,
We have been advised by our network provider that as part of their capacity planning they are having to move the current line between IFL and Telecity Williams to another line. Though the window for the required work is between 10:00 and 16:00, they expect that the line will only be down for 1 hour. However the remaining two legs of the ring will remain untouched, so customers should not notice any disruption to service, but the Manchester ring will obviously be more at risk of interruption while testing takes place.
We have insisted that this work be completed while we are in contact with their engineers, so that if we notice anything unexpected on the network, we can get any work reversed immediately.
Kind Regards
Stuart McKindley
We have been advised by our network provider that as part of their capacity planning they are having to move the current line between IFL and Telecity Williams to another line. Though the window for the required work is between 10:00 and 16:00, they expect that the line will only be down for 1 hour. However the remaining two legs of the ring will remain untouched, so customers should not notice any disruption to service, but the Manchester ring will obviously be more at risk of interruption while testing takes place.
We have insisted that this work be completed while we are in contact with their engineers, so that if we notice anything unexpected on the network, we can get any work reversed immediately.
Kind Regards
Stuart McKindley
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