At risk notification Manchester 30th July 2013

One of our upstream transit providers have informed us they are upgrading their infrastructure in Manchester.

The work is taking place on 30th July 2013 between the times of 11pm and 6am the following day.  We are to expect one hour of downtime during this window.

In itself this should not be service affecting to any of our clients as traffic will flow through other pathways and our other transit partners, though as the service switches to the alternate providers there may be some routing instabilities.

Kind Regards
Atlas Technical

Fibre issues in Nantwich/Aston areas.

10:30pm 12/3/2013

Our monitoring system has picked up failures on both the North and South sets of fibre bundles feeding our Bunker Datacentre.

Traffic is however flowing via another pathway so the datacentre remains connected to the rest of the network, due to the increased load however some contention is apparent.

Customers in Nantwich taking direct Internet Access connections from us over EAD, these circuits connect via the datacentre and are unfortunately currently down, our apologies for the inconvenience.

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10:45pm



Fibre provider is carrying out repairs to multiple sections of fibre, repairs are being carried out by multiple teams both to the North and South of the datacentre.

Completion of work is estimated by 6am, however our circuits are being given priority for reconnection.

Router issue in Manchester

12/Feb/2013 - 1:26am - Monitoring has detected a failure of a router in Manchester - Engineers are currently investigating the problem.  Services mostly affected are DSL and Leased Lines terminating in Manchester as well as some cross core activity.

12/Feb/2013 - 1:45am - Waiting response from datacentre.

12/Feb/2013 - 2:20am - Confirmation from datacentre of router reboot.

12/Feb/2013 - 2:30am - Router back online and exchanging traffic.